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COVID-19, our Policy and Flexible Payment Plan

COVID-19

Published Date: 16 March, 2020

On behalf of Sailways team, we are truly sorry about the inconvenience that COVID 19 has caused and we understand the concern that everyone is currently going through.

There is no doubt that you have been closely following the developments and we are doing the same because our priority is to guarantee the well-being and safety of our costumers and staff.

We are following up to date advice from the government and experts. Regardless of how the situation turns out in the weeks ahead, we believe that we can overcome this problem all together.

However, our team understands that there is uncertainty around traveling at this time so you may have a lot of questions about your charter holidays. If an international travel ban is set in your country or in Greece Sailways has decided to offer you the chance to reschedule your booking. This applies to all existing bookings until today (16 March).

For all future bookings we are introducing a new flexible payment plan advance payment 7 days upon booking to 10%, second payment two weeks upon booking 10%, third payment 20% four weeks upon booking and the rest 60 % one month before the charter. New bookings can be canceled and refunded within 30 days, with zero charges.

We want you to think about the safety and well-being of yourself and your family and we will be here to think about your holidays. If you have any further questions, do not hesitate to contact our team.

Useful links about COVID-19:

World Health Organization
Greek Ministry of Health